FAQ

Frequently Asked Questions

What makes Lionix different from other streetwear brands? Every Lionix piece features heavy hand embroidery on premium satin fabric. We don't use prints or patches — every design is stitched directly onto the garment by skilled artisans. The result is a piece that is truly one of a kind.

How long does shipping take? We offer free worldwide shipping. Delivery times range from 5–20 business days depending on your location. You will receive a tracking number once your order is shipped.

Do you ship worldwide? Yes. We ship to every country in the world, completely free of charge.

How do I know which size to order? Check our Size Guide for detailed measurements. If you are between sizes we always recommend sizing up for a more relaxed streetwear fit.

Can I return or exchange my order? Yes. We accept returns within 30 days of delivery on unworn items with tags attached. Email us at liońixfashion@gmail.com with your order number to start a return.

How do I care for my Lionix piece? To protect the embroidery we recommend hand washing in cold water or machine washing on a gentle cycle inside out. Do not tumble dry. Lay flat to dry. Do not iron directly on the embroidery.

Are your products limited edition? Many of our designs are produced in limited quantities. Once a design sells out it may not return, so we recommend securing your favourite pieces early.

Can I track my order? Yes. Once your order is shipped you will receive a tracking number by email. You can use it to follow your package in real time.

I received a damaged or wrong item — what do I do? We are sorry to hear that. Please email us at liońixfashion@gmail.com with your order number and a photo of the item and we will make it right immediately.

How can I contact Lionix? Email us at liońixfashion@gmail.com. We respond within 24–48 hours on business days.